Information collected is for my use only and will never be sold on.
Your information and how I use and store it:
1. Address - for my use only
and is not shared with anyone other than my account for use in doing my taxes, is stored as an email and written accounts book.
2. Name , Email and phone number - only shared for the propose of a reference , agreed in advance.
3. Information about your baby/ child - for my use only and stored as written notes or email, I do not share this information with anyone.
4. If you would like me to delete or destroy any information I hold about your child please let me know and I will do this , also if you do not want your information passed onto agency's ( for use as a reference) or clients please inform me and I will remove your details from any further list of references .
Terms and conditions.
Night Nanny, Sleep Training and Day Consultant jobs.
Day Consultations.
These include 1follow up phone call, email of routine and sleep plan. Anything above this will be done at my discretion. I will endeavour to respond to calls and emails within 24 hours during the working week and 48 hours during weekends and bank holidays.
Cancellations & terminations.
• 48 hours notice for jobs booked and lasting than 9 hours or more . Either day or night.
• 24 hours notice for any consultant jobs of 1 hour or more.
Fees.
• All fees are to be paid on the day by bank transfer, payable to Lisa Meakin for day consultations.
• Sleep Training & Night Nanny bookings are to be confirmed with one nights non refundable payment via bank transfer prior to commencement of the booking. This will be the payment for the first night of the booking.
• Long term night nanny jobs are to be paid to me directly on a nightly basis.
• Payment for all other consultations to be paid prior to the phone call via bank transfer . I will provide you with an invoice prior to call.
General.
• All day, night consultations and baby massage classes are to be conducted in your own home.
• I have the right to refuse any person I feel I am unable to help or work with without giving a reason. No charge will be made if I decide not to complete the day or night with you.
• If I am unable to fulfil my commitment a refund will be issued. An alternative night or day will be offered if required.
• Consultations are non refundable if I have fulfilled my commitment to the consultation/ allotted time to you or if you decide to stop /end the visit / call early.
Signed by client
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Date
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